Partners in Prevention
Continuous Quality Improvement (CQI) Self-Assessment Tool

Continuous Quality Improvement is a process developed by the FRIENDS National Resource Center for Community-Based Child Abuse Prevention to ensure programs are systematically and intentionally increasing positive outcomes for the families they serve. It is an ongoing process that involves the Plan, Do, Study, Act cycle described in brief below.

To download the CQI Self-Assessment Tool click here. The tool should help you identify what you are doing well and ideas for strengthening your approach to developing a CQI environment.

The Plan, Do, Study Act Cycle

Plan: Planning evidence-informed or evidence-based programs and practices that meet the needs and desires of a targeted population

This includes the development of a logic model and hiring and training staff that “fit” the requirements of the service model.

Do: Providing the services as intended

Documenting activities
Monitoring fidelity
Ongoing constructive supervision
Collecting data
formally, through outcome and implementation evaluation activities, focus groups, needs assessments, self-assessment, peer review and study of research findings, and
informally, through self-observations, direct or indirect feedback from participants, staff, funders and other stakeholders.

Study: Collecting and analyzing data

reviewing and analyzing data
formally, in the course of staff supervision, full staff meetings, board meetings, and
informally, through daily discussions with staff and participants; self-assessment of job performance, observation of day-to-day participant progress and satisfaction.

Act: Adjusting practices based on findings

Making decisions on practices
formally, by adopting new practices, programs, policies and procedures based on findings, and
informally, by making personal adjustments to improve job performance